Government Updates Procedure for Postal Services in face of COVID-19
27 marzo 2020


On 26 March, the National Communications Agency (ENACOM), issued Resolution 304/2020, establishing that during the period of “social, preventive and obligatory isolation”, some postal services, including registered mail, credit cards and door-to-door services, may be delivered without the addressee or the person at the destination address needing to sign as proof of delivery.

The new measure regulating the delivery of different postal products aims to ensure that postal workers can respect social distancing  and avoid physical contact with other people during the health emergency caused by the COVID-19 pandemic. ENACOM is thus updating the modality in the delivery of postal products where holographic signatures are an essential requirement, through a different procedure replacing signature which at the same time stands for proof of delivery.

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