On March 24, the Executive Branch issued Resolution 303/2020, which establishes that any process not essential for the provision of services by telecommunications companies must be extended or suspended until the end of the mandatory social isolation period.
The issuance of specific recommendations for workers in the telecommunications sector ae enshrined in General Management Provision No. 3/2020 SRT.
Companies offering ICT services must close offices providing customer service, such as Commercial Offices, for as long as the social, preventive and obligatory isolation period lasts. However, they must offer an adequate electronic system to provide commercial attention and deal with emergency claims.