Customs Makes Progress in Implementation of Continuous Improvement Processes
22 noviembre 2019


The National Customs Authority held a 5-day workshop to discuss ways of ensuring continuity in the implementation of customs procedures. At the workshops were representatives from the Office of Risk Analysis, the Legal Department, and the Directorate of Information Technology, who participated in working groups to draw up a road map. Experts at the meetings, held from November 11 to 15, reported that this time they were able to make improvements to the registration process for foreign trade operators by focusing on process management and implementing a comprehensive risk management strategy.

The Director General of the National Customs Authority, Tayra Barsallo and her team opened the workshop followed by a brief summary of the processes implemented and new projections planned in this area, presented by experts from the IMF Regional Technical Assistance Center for Central America, Panama and the Dominican Republic (CAPTAC-DR), Selvin Lemus, Rossana Sanjuan and Antonio De La Osaa.

The work schedule also included a meeting with the Administrator-in-Charge of the Government Innovation Authority of Panama, Luis Carlos Stoute, who presented the Panama 4.0 online digital agenda to the CAPTAC-DR experts, an initiative framed within the e-government and public administration innovation objectives.

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